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About us

Dedicated to excellence in Home Care and promoting your Independence

Welcome to All New Beginnings!

At All New Beginnings Ltd, we go that extra mile to offer a quality service through consistently high standards. Therefore, whatever your options or choices may be, the ethos of our business is to offer you peace of mind knowing that your independence can be maintained at home surrounded by your own home comforts and supported by our specialist care – now in its 25th year! Through our aims and objectives, we are committed to delivering this care, which is driven, and has been developed, by our own vision and core values.

Our services may be useful to people whose situation has changed suddenly or who, through no fault of their own, are no longer able to manage their essential day to day tasks. In some instances there will be those who are chronically ill or recovering from surgery or perhaps living with a disability. You or your relative may need our specialist care and assistance in making living independently – with some of the aforementioned conditions or circumstances – possible. This could be for just one hour a week, a couple of hours a day or over more days. The need for our support could be of a temporary or of a more permanent nature.

The first step to coming on board with us at All New Beginnings is a full comprehensive assessment which is carried out by our dedicated team all of whom are professionals with up-to-date skills and knowledge, who going forward will dedicate these skill sets and their time to meet your needs. Regular reviews will be continuing to be arranged at your convenience as your feedback is valuable and important to us – as is delivering bespoke care that continues to be relevant. All of these reviews come together to form a complete picture ensuring that our service to you is being managed effectively.

The aim of all of our services offered is to reach and achieve the high quality standards of care as set by, and under the close guidance, of the company Directors who between them have extensive nursing and social work experience. Our team of support staff are dedicated towards providing you with a professional, reliable, quality, efficient service provision with our hallmark of a personalised, evolving approach to your care.

As you can see, we provide a service which is holistic, person centred, flexible and responsive and pro-active towards the individual’s needs. Implementing a care package identified to suit the service user’s needs provides the backdrop for the longevity and safety for them to thrive within the community.

25 Years Of Caring For you…

The Right Care For You

“To be able to provide personal care and support in the service users own home”

This is the ethos of All New Beginnings Ltd: an that individual is able to remain in their own familiar surroundings with their loved ones around them for as long as possible. Our services may be useful to people whose situation has changed suddenly or who are, through no fault of their own, no longer able to manage their day to day tasks or who are chronically ill, recovering from surgery or are disabled. You or your relative may need assistance for some or all of the tasks. This could be just one hour a week, a couple of hours a day, four hours a day or more. The need might simply be just temporary to take in recovery from an illness or surgery.

All New Beginnings Company Values

  • Integrity
  • Honesty
  • Fairness
  • Accountability
  • Promise to Our Service Users
  • Diversity and Inclusion
  • Learning
  • Teamwork
  • Passion
  • Quality

Domiciliary Care

Extra support in order to promote independence for as long as possible and avoid having to seek a sheltered housing or care home.

Care and Support

Getting to know you or a loved one, and understanding the kind of care that is needed to make life as fulfilling as possible.

Other Services

Targetted care and support where it’s needed the most.

Further Information

  • They are a source of information and support to Service Users and their families.
  • They are a source of information and support to Service Users and their families.
  • They aim to be an engaging, compassionate, caring, confident and competent. They will strive in making a positive impact and difference to the lives of others. They enjoy interacting with people of all ages and walks of life and pride themselves on their good  communication skills.
  • They are front line staff, responsible for the wellbeing and comfort of those in their care. They are working with vulnerable people, those who are overcoming or living with an illness or having difficulties.
  • They assess the evolving needs of the Service Users.
  • They report on assessments and monitor daily tasks. They review and encourage independence, realising that people are all different through culture, diversity and are thus non-judgmental. They realise that people are unique.
  • They participate in recreational activities, companionship, appointment attendance, personal care and shopping. They are able to provide overnight support or respite for family members who need time to themselves for outings or holidays.

Our Support Workers will have Identification badges. They will provide continuity with Service Users. They will deliver the highest standard of care. They will be registered with the Scottish Social Services Council (SSSC) and Protection of Vulnerable Groups (PVG), both these organisations protect Service Users by regulating Support Workers ensuring that they are able to work within the Caring Community. They must meet the standards set down by the SSSC’s Code of Conduct.

Our management team have an extensive background in social work and nursing. Our support workers will have or will be working towards SVQ2 certification. In-house training will be ongoing and given to all Support Workers so that they are equipped with an extensive all round knowledge base.

Support Worker Training will include: Adults, Older Adults, Younger Adults, Challenging Behaviour, Enduring Mental Health, Learning Disabilities, Dementia Care, Huntington’s Disease, Parkinson’s, Motor Neurons, Speech Therapy and Swallowing Issues. Physical Disabilities, End of Life Care, Cancer Care, Special Needs, Chronic Illness, Multiple Sclerosis, Stroke, Head Injuries and Amputees.

  1. We as a visitor in the service user’s home will always be respectful, courteous and polite. We will always knock on the door and say who we are and also be showing our Identification badge prior to entering the property.
  2. We will provide all round support to our Service Users and their families, including advising on organised activities of their choice, including them in Groups, Monthly Newsletters and Interviews.
  3. We will acknowledge that our Service Users have rights and choices. Therefore, we will implement and promote these rights and choices, identifying what is important to them and include these needs in their care plan.
  4. We will provide ongoing evaluation of our Support Service through our thorough review process and any feedback given in our questionnaires. We will listen to any constructive criticism and implement suggested changes where possible. We always aim to listen to, respond to and act on suggested changes to our practices.
  5. We will encourage independence where possible, promote safeguarding, rights, choices, dignity and respect for our Service User’s living space.
  6. We will encourage our service users to participate fully in decisions in relation to their wellbeing and the service provided from All New Beginnings Ltd. and any other services they receive.
  7. We will provide a service that responds to the individual needs of the Service Users whist striving to exceed the quality of care set down by the National Care Standards, Scottish Social Services Council (SSSC), Protecting Vulnerable Groups (PVG) and the Care Inspectorate in checking suitability of our workforce – improving, safeguarding and increasing public confidence.
  8. We will provide all our Service Users with the Standards set out by the Care Inspectorate whilst adhering to any recommendations that they deem appropriate and will respond to these within the Care Inspectorate’s timescales.
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