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A team of dedicated carers and support workers

Based in Hamilton, All New Beginnings provide bespoke care to individuals throughout all areas of North and South Lanarkshire.


Welcome To All New Beginnings!

Professional Care
                             ….with a personal touch

carers sat at a table

At All New Beginnings, we offer a quality service through consistently high standards. Therefore, whatever your options or choices may be, the ethos of our business is to offer you peace of mind knowing that your independence can be maintained at home surrounded by your home comforts and supported by our specialist care. Through our aims and objectives, we are committed to delivering this care, which is driven, and has been developed, by our own vision and core values.

Our services may be useful to people whose situation has changed suddenly or who, through no fault of their own, are no longer able to manage their essential day-to-day tasks. In some instances, there will be those who are chronically ill recovering from surgery or perhaps living with a disability. You or your relative may need our specialist care and assistance in making living independently with some of the aforementioned conditions or circumstances possible. This could be for just one hour a week, a couple of hours a day or over more days. The need for our support could be of a temporary or of a more permanent nature.

Take The First Step

The first step to coming on board with us at All New Beginnings is a full comprehensive assessment which is carried out by our dedicated team, all of whom are professionals with up-to-date skills and knowledge, who going forward will dedicate these skill sets and their time to meet your needs. Regular reviews will continue to be arranged at your convenience as your feedback is valuable and important to us – as is delivering bespoke care that continues to be relevant. All of these reviews come together to form a complete picture ensuring that our service to you is being managed effectively.

The aim of all of our services offered is to reach and achieve high-quality standards of care as set by and under the close guidance of the company Directors who between them have extensive nursing and social work experience. Our team of support staff are dedicated to providing you with a professional, reliable, quality, efficient service provision with our hallmark of a personalised, evolving approach to your care.


We provide a holistic service, person-centred, flexible responsive and proactive towards the individual’s needs. Implementing a care package identified to suit the service user’s needs provides the backdrop for longevity and safety for them to thrive within the community.

carers sat at a table

The Right Care for You

“To be able to provide personal care and support in the service user's own home”
This is the ethos of All New Beginnings, an individual can remain in their familiar surroundings with their loved ones around them for as long as possible. Our services may be useful to people whose situation has changed suddenly or who are through no fault of their own, are no longer able to manage their day-to-day tasks or who are chronically ill, recovering from surgery or are disabled. You or your relative may need assistance for some or all of the tasks. This could be just one hour a week, a couple of hours a day, four hours a day or more. The need might simply be just temporarily to take in recovery from an illness or surgery.

Domiciliary Care

Extra support to promote independence for as long as possible and avoid having to seek sheltered housing or care home accommodation.

Care And Support

Getting to know you or a loved one, and understanding the kind of care that is needed to make life as fulfilling as possible.

Other Services

Targeted care and support where it’s needed the most.

Further Information

What Is a Support Worker?

  • They are a source of information and support to Service Users and their families.

  • They are a source of information and support to Service Users and their families.

  • They aim to be engaging, compassionate, caring, confident and competent. They will strive to make a positive impact and difference in the lives of others. They enjoy interacting with people of all ages and walks of life and pride themselves on their good communication skills.

  • They are front-line staff, responsible for the wellbeing and comfort of those in their care. They are working with vulnerable people, those who are overcoming or living with an illness or having difficulties.

  • They assess the evolving needs of the Service Users.

  • They report on assessments and monitor daily tasks. They review and encourage independence, realising that people are all different through culture, and diversity and are thus non-judgmental. They realise that people are unique.

  • They participate in recreational activities, companionship, appointment attendance, personal care and shopping. They can provide overnight support or respite for family members who need time to themselves for outings or holidays.


Our Support Workers will have Identification badges. They will provide continuity with Service Users. They will deliver the highest standard of care. They will be registered with the Scottish Social Services Council (SSSC) and Protection of Vulnerable Groups (PVG), both these organisations protect Service Users by regulating Support Workers ensuring that they can work within the Caring Community. They must meet the standards set down by the SSSC’s Code of Conduct.

Available Services

Our management team have an extensive background in social work and nursing. Our support workers will have or will be working towards SVQ2 certification. In-house training will be ongoing and given to all Support Workers so that they are equipped with an extensive all-around knowledge base.
Support Worker Training will include Adults, Older Adults, Younger Adults, Challenging Behaviour, Enduring Mental Health, Learning Disabilities, Dementia Care, Huntington’s Disease, Parkinson’s, Motor Neurons, Speech Therapy and Swallowing Issues. Physical Disabilities, End of Life Care, Cancer Care, Special Needs, Chronic Illness, Multiple Sclerosis, Stroke, Head Injuries and Amputees.

Our Objectives

  1. We, as a visitor to the service user’s home, will always be respectful, courteous, and polite. We will always knock on the door and say who we are and also show our Identification badge before entering the property.

  2. We will provide all-round support to our Service Users and their families, including advising on organised activities of their choice, including them in Groups, Monthly Newsletters, and Interviews.

  3. We will acknowledge that our Service Users have rights and choices. Therefore, we will implement and promote these rights and choices, identifying what is important to them and including these needs in their care plan.

  4. We will provide ongoing evaluation of our Support Service through our thorough review process and any feedback given in our questionnaires. We will listen to any constructive criticism and implement suggested changes where possible. We always aim to listen to, respond to and act on suggested changes to our practices.

  5. We will encourage independence where possible, and promote safeguarding, rights, choices, dignity, and respect for our Service User’s living space.

  6. We will encourage our service users to participate fully in decisions about their well-being and the service provided by All New Beginnings Ltd. and any other services they receive.

  7. We will provide a service that responds to the individual needs of the Service Users whilst striving to exceed the quality of care set down by the National Care Standards, Scottish Social Services Council (SSSC), Protecting Vulnerable Groups (PVG) and the Care Inspectorate in checking the suitability of our workforce – improving, safeguarding, and increasing public confidence.

  8. We will provide all our Service Users with the Standards set out by the Care Inspectorate whilst adhering to any recommendations that they deem appropriate and will respond to these within the Care Inspectorate’s timescales.

Interested in joining our team or discussing care at home? Contact the All New Beginnings team in Hamilton today.
Call 01555 668580
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